Terms of service

terms of service

These Terms of Service govern your use of the Out For Laundry website and any purchases made through it. By visiting our site or buying from us, you agree to these terms.

If you do not agree to these terms, please do not use our website.

about us

This website is operated by Out For Laundry. Throughout the site, the terms "we", "us" and "our" refer to Out For Laundry.

online store terms

By using this site, you confirm that:

- you are at least the age of majority in your place of residence, or

- you have permission from a parent or guardian to use this site

You must not use our products or website for any unlawful or unauthorised purpose.

You must not transmit any viruses, malware, or harmful code through our website.

product information

We aim to ensure that all product descriptions, images, and pricing are as accurate as possible. However:

- colours may vary depending on your screen or device

- product packaging may vary from images shown

- minor errors or omissions may occasionally occur

We reserve the right to update product information at any time without prior notice.

orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This does not mean your order has been accepted. We reserve the right to refuse or cancel an order at our discretion, including where:

- the product is unavailable

- there is an issue with payment authorisation

- pricing or product information is incorrect

- we suspect fraud or misuse

If we cancel your order after payment has been taken, we will refund you in full.

prices and payment

All prices on our website are shown in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be received in full before goods are dispatched.

shipping

We currently ship to UK addresses only using Evri.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by the courier, severe weather, strikes, or circumstances outside our control.

returns and refunds

Please refer to our Shipping & Returns Policy for full details on returns, refunds, and damaged items.

We accept returns only on unused and unopened products, unless an item is faulty or sent in error.

acceptable use

You agree not to:

- use this website in any way that may damage, disable, or impair the site

- attempt to gain unauthorised access to the site or its systems

- reproduce, duplicate, copy, sell, or exploit any part of the site without our written permission

- use our content, branding, or imagery without permission

intellectual property

All content on this site, including text, graphics, branding, product names, images, logos, and design elements, belongs to Out For Laundry or is used with permission.

You may not copy, reproduce, distribute, or use our content without prior written consent.

limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our site or products.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

product use disclaimer

Our products are designed for fabric and laundry care only and must be used in accordance with any instructions provided.

Customers are responsible for checking suitability for the intended fabric or surface and for patch testing where appropriate.

We are not responsible for damage caused by misuse, failure to follow instructions, or use on unsuitable materials.

You may want to make this more specific to your product, for example:

- do not use on fabrics that require specialist cleaning unless patch tested

- always follow garment care labels

- keep out of reach of children

privacy

Your submission of personal information through the store is governed by our Privacy Policy.

changes to these terms

We reserve the right to update or replace these Terms of Service at any time by posting changes on this page. Your continued use of the site after any changes are posted constitutes acceptance of those changes.

governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

contact information

If you have any questions about these Terms of Service, please contact us at:

Out For Laundry

hello@outforlaundry.com

Suite A, 82James CarterRoad, Mildenhall, IP28 7HP.